Your mission
Are you passionate about IT and looking to grow in a dynamic, cloud-driven environment? As an IT Supporter and Junior System Engineer, you will be the first point of contact for our customers, ensuring smooth operation and resolution of their IT issues. While primarily focusing on support tasks, you will also gain hands-on experience with cloud and virtualization technologies, positioning yourself for growth into a more technical Junior Engineer role. If you're eager to learn, take on challenges, and want to expand your career in IT, this is the role for you!
- Provide 1st and 2nd level customer support, assisting end customers with IT problems
- Administer and maintain IT infrastructure for customers
- Assist in operating cloud systems and solutions
- Perform maintenance work and system optimizations
- Configure, document, and develop existing systems
- Support in event, troubleshooting, and problem management
- Participate in data center projects (network, virtualization, storage, etc.)
Your profile
You have a solid foundation in IT and are looking for an opportunity to develop your skills in a supportive and fast-paced environment. Your ability to troubleshoot and solve problems quickly makes you a valuable resource to customers, and your dedication to learning ensures that you’ll thrive in this growing role.
- Completed IT training (e.g., apprenticeship), advanced technical college diploma in IT, or university degree in IT.
- Experience in administering Microsoft and/or Linux server operating systems
- Familiarity with VMware virtualization solutions, Microsoft 365 (Intune, Exchange, Teams, SharePoint)
- Flexible, resilient, and committed
- Quick to understand technical concepts, and detail-oriented in your work
- Independent working style, but enjoy collaborating in a young, dynamic team
- Fluent in spoken and written German and English, as English is used internally.
Why us?
At Naveum, we offer you the opportunity to grow your career in IT in an exciting and innovative environment. You’ll work closely with a supportive team in a company that values learning and professional development, giving you the tools to advance as a Junior Engineer. Join us in shaping the future of IT support and cloud solutions!
- A dynamic, future-oriented company with exciting challenges
- Office in Adliswil, Switzerland, with flexibility to work from home
- Attractive employment conditions
- A young, innovative, and collegial team culture
- Room for personal initiative and growth
- Excellent development opportunities, including advancing to a Junior Engineer role
About us
We assist companies on their way into the digital future. As an experienced provider of private cloud, public cloud, data center and managed IT services, we create cloud and infrastructure solutions that our customers can use to sustainably advance digital transformation in order to remain competitive in the future.
Naveum AG is a leading Swiss cloud provider offering services for IT service providers, resellers, and software manufacturers. We prioritize security, transparency, and data privacy, ensuring 100% data retention in state-of-the-art data centers in Switzerland. With services such as Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), and powerful, dedicated private clouds for end customers, Naveum provides flexible and scalable solutions. Numerous companies, from start-ups to large corporations, trust our expertise, innovative technologies, and top-notch support.
